Lost lagguage - Wroclaw Airport
Report leaving the luggage on board
At the lost luggage office you can also ask about items left on board. For items left at the airport and in terminal please contact us by phone.
Check luggage status
If your luggage is lost or damaged, please go to the lost luggage counter in the public area of the arrivals hall. Damage or loss must be immediately reported. Reporting it later may not be accepted. In the lost luggage office you may also enquire about objects left on the plane. To enquire about objects lost at the airport premises or in the terminal please contact + 48 71 35 81 419.

Terminal map
- Level 0
- Level +1
- Level +2
- cafes, restaurants
- shops
- services
- information
- travel agent
- ticket desk
- toilets
- airport procedures
- VIP & BUSINESS SERVICES
- cafes, restaurants
- shops
- facilities
- toilets
- VIP & BUSINESS SERVICES
- services
- cafes, restaurants
- Toilets
Car rental
Avis, Europcar, Herz, Sixt,
Budget, Enterprise, Panek,
Car Free, Global Car Rent
Currency Exchange Money Exchange Poland
Go to the websiteTourist information
Information on tourist attractions
of the city and the region,
promotional materials, maps
Contact: 519 509 336
Opening hours: Mon-Sun 8.00-20.00
Post Office
Opening hours
Mon-Thu. 10.00 – 16.00
Fri 14.00 – 20.00
Contact: 71 35 47 350
Go to the websiteInformation desk for the foreigners
Opening hours: Mon.-Fri 8.00-16.00
Itaka Travel Agency
Mon-Fri: 09.00-17.00,
Sat: 09.00-15.00
Contact: tel. 71 7193 130,
fax: 71 7193 131,
email: [email protected]
PLL LOT ticket office
everyday from 4:30 am until
the last PLL LOT departure
Contact: tel. 71 35 81 204
BETA TRAVEL
travel agent, ticket desk
Mon-Fri 9 am - 6 pm
Contact: tel. 71 35 81 206
Currency Exchange Money Exchange Poland
Temporarily closed
Contact: tel. 71 35 81 209
Wrocław Airport Ticket Office
Daily 4:00-22:00
sale of airlines tickets:
Ryanair, Wizz Air
Newsagent Ruch
Mon.-Fri. 5:00-21:00, Sat. 8:00-18:00,
Sun, 8:00-16:00
holidays: 9:00-15:00
Here a new cafe will be open
More information soon
Toilets, baby care room
CarNet car rental
Go to the websiteLost luggage office
Contact: tel. 71 35 81 387
Police
Contact: tel. 47 87 143 80
Toilets
Toilets
Toilets
Check-in desks
Go to the websiteCustoms clearance
Security check
Go to the websiteVIP LOUNGE
Go to the websiteToilets
First Aid
Contact: tel. 71 35 81 305
Test Center COVID-19
Daily
every day 4 am – 8 pm (Wednesdays 4 am – 6 pm)
and during the check-in period (3 hours before departure)
Car Rental
Legenda
-
- Elevator
-
- Stairs to level -1 (chapel)
-
- Information
-
- Chapel
-
- SOS panel for the passengers with reduced mobility
-
- Stairs to level +2
-
- Car park for the passengers with reduced mobility
-
- Information
-
- For the passengers with reduced mobility
-
- Restaurant
-
- Check-in PRM
-
- Baby care room
-
- Post Office
-
- Cafe
-
- Wroclaw Airport Ticket Office
-
- Currency Exchange Money
-
- Customs clearance
-
- Car rental
-
- Travel Agency
-
- Toilets
-
- First Aid
-
- Security check
Smoking area
Baltona Duty Free
Open from the first
to the last departure
Toilets
Kids Play
Flying Bistro (restaurant)
Open 2h before first departure
until the last departure
Toilets
Polski Folk
Open everyday 1,5 hours before the
first departure until the last departure
Conference room
Elevator access from level 0
Conference room
Elevator access from level 0
Toilets, baby care room
Baltona Duty Free
Baltona Fashion Boutique
Open daily two hours before the first
departure until the last departure.
Smoking area
Toilets
Toilets
Currency Exchange
Legenda
-
- Gate
-
- Elevator
-
- SOS panel for the passengers with reduced mobility
-
- Restaurant
-
- Baby care room
-
- Shop
-
- Conference room
-
- Smoking area
-
- Kids play
-
- Executive Lounge
-
- Toilets
Toalety
Legenda
-
- Stairs
-
- Elevator
-
- Observation deck
-
- Toilets
-
- Restaurant
Luggage storage - Wroclaw Airport
Our Luggage Storage takes care of your baggage so you can look around at Wrocław Airport or vicinity without any additional load. If required, you can temporarily leave items at Wrocław Airport Ticket desk, located in free access area of the terminal (opposite the check-in area).
Opening hours: 7 am – 19 pm
Note! We don’t store any groceries.