Assistance request form for passengers with disabilities and reduced mobility

Notice

Please complete the form no later than 48 hours before the scheduled departure time.

Full name of the passenger requiring assistance* Full name of the companion of the passenger requiring assistance

Please specify your travel dates

Departure date:*

Arrival date:*

Booking reference number* Destination airport and flight number* Contact telephone number or e-mail address*

General information

Please select the type of assistance required:*

BLND – Assistance for a blind or visually impaired passenger DEAF – Assistance for a deaf or hearing-impaired passenger WCHR – Assistance for a passenger who needs help moving around the airport but is able to climb stairs and reach their seat on the aircraft independently WCHS – Assistance for a passenger who needs help boarding the aircraft via stairs/boarding steps but is able to reach their seat in the cabin independently WCHC – Assistance for a passenger who is unable to climb stairs or reach their seat on the aircraft independently and requires assistance all the way to their seat DPNA – Assistance for a passenger who, due to an intellectual disability, autism, Alzheimer's disease or other cognitive difficulties, may require additional support

NOTICE FOR PASSENGERS WITH A CAST

A passenger may not travel by air if at least 48 hours have not passed since the cast was applied and if the passenger does not have medical clearance to fly. In addition, the airport is not able to guarantee an additional seat on the aircraft due to a limb injury.

Other

Could your disability make it difficult for you to see or hear important safety-related information or announcements?

YES NO

Does the person have any medical contraindications or limitations that would prevent them from passing through standard security screening?

YES NO

Are you travelling with a guide dog?

YES NO

Notice

If yes: please be prepared to present proof that the dog has a microchip, health booklet and passport.

During the flight

Do you need to take any medical equipment on board the aircraft?

YES NO

* mandatory field

I have read and accept the GDPR information clause related to the provision of assistance services.*

Reservation Form for Passengers with Disabilities and Passengers with Reduced Mobility

Reservation Form

General information

Mobility

Other

During the flight