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Lost luggage
Lost luggage
Left luggage office
Left luggage office

Lost lagguage - Wroclaw Airport

Report leaving the luggage on board

At the lost luggage office you can also ask about items left on board. For items left at the airport and in terminal please contact us by phone.

Check luggage status

If your luggage is lost or damaged, please go to the lost luggage counter in the public area of the arrivals hall. Damage or loss must be immediately reported. Reporting it later may not be accepted. In the lost luggage office you may also enquire about objects left on the plane. To enquire about objects lost at the airport premises or in the terminal please contact + 48 71 35 81 419.

Check the status of lost luggage
Odprawa bagażowa - lotnisko Wrocław

Terminal map

  • Level 0
  • Level +1
  • Level +2
  • cafes, restaurants
  • shops
  • services
  • information
  • travel agent
  • ticket desk
  • toilets
  • airport procedures
  • VIP & BUSINESS SERVICES
  • cafes, restaurants
  • shops
  • facilities
  • toilets
  • VIP & BUSINESS SERVICES
  • cafes, restaurants
  • Toilets
Car park reception

Contact: 71 35 81 244

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Car rental

Avis, Europcar, Herz, Sixt,
Budget, Enterprise, Panek,
Car Free, Global Car Rent

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Currency Exchange Money Exchange Poland

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Tourist information

Information on tourist attractions
of the city and the region,
promotional materials, maps

Contact: 519 509 336
Opening hours: Mon-Sun 8.00-20.00

1Minute

Open daily

from 4:30 until last arrival

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Post Office

Opening hours
Mon-Thu. 10.00 – 16.00
Fri 14.00 – 20.00

Contact: 71 35 47 350

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Information desk for the foreigners

Opening hours: Mon.-Fri 8.00-16.00

Itaka Travel Agency

Online office:
Mon-Fri: 09.00-17.00,
Sat: 10.00-15.00

Contact: tel. 71 7193 130,
fax: 71 7193 131,
email: [email protected]

PLL LOT ticket office

Mon-Fri 04.00-21.00

Contact: tel. 71 35 81 204

BETA TRAVEL

travel agent, ticket desk

Mon-Fri 09.00-17.00
Contact: tel. 71 35 81 206

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Currency Exchange Money Exchange Poland

Temporarily closed

Contact: tel. 71 35 81 209

Wrocław Airport Ticket Office

Daily 7.00-19.00

sale of airlines tickets:
Ryanair, Wizz Air, Eurowings

Discover

Temporarily closed

Go to the website
Newsagent Ruch

Temporarily closed

Costa Coffee

daily from 6-13 or until 15

Contact: tel. 71 35 81 221

Toilets, baby care room

CarNet car rental

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Lost luggage office

Contact: tel. 71 35 81 387

Police

Contact: tel. 47 87 143 80

The Whitehouse

Daily from 8:00 - 18:00
or to the last departure

Tel. 71 35 81 327

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Toilets

Toilets

Toilets

On TIme Restaurant

Temporarily closed

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Baltona Crew Shop

Mon-Fri 08:00-16:00

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Oversize check-in desk

Check-in desk for the passengers
with reduced mobility

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Check-in desks

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Customs clearance

Security check

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VIP LOUNGE

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Toilets

First Aid

Contact: tel. 71 35 81 305

Test Center COVID-19

Daily

Open daily after arrivals and 3h before departure

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Legenda

  • Elevator - Elevator
  • Stairs to level -1 (chapel) - Stairs to level -1 (chapel)
  • Information - Information
  • Chapel - Chapel
  • SOS panel for the passengers with reduced mobility - SOS panel for the passengers with reduced mobility
  • Stairs to level +2 - Stairs to level +2
  • Car park for the passengers with reduced mobility - Car park for the passengers with reduced mobility
  • Information - Information
  • For the passengers with reduced mobility - For the passengers with reduced mobility
  • Restaurant - Restaurant
  • Check-in PRM - Check-in PRM
  • Baby care room - Baby care room
  • Post Office - Post Office
  • Cafe - Cafe
  • Wroclaw Airport Ticket Office - Wroclaw Airport Ticket Office
  • Currency Exchange Money - Currency Exchange Money
  • Customs clearance - Customs clearance
  • Car rental - Car rental
  • Travel Agency - Travel Agency
  • Toilets - Toilets
  • First Aid - First Aid
  • Security check - Security check
Smoking area

Gate Bar Non Schengen

Open every day before departure

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Baltona Duty Free

Open from the first
to the last departure

Executive Lounge

Perfect place to rest before travel

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Toilets

Kids Play

Flying Bistro (restaurant)

Open 2h before first departure
until the last departure

Go to the website
Toilets

Polski Folk

Open everyday 1,5 hours before the
first departure until the last departure

Go to the website
Conference room

Elevator access from level 0

Conference room

Elevator access from level 0

Baltona Spirit of Poland

Go to the website
Baltona Zoom

Go to the website
Toilets, baby care room

Baltona Duty Free

Baltona Fashion Boutique

Open daily two hours before the first
departure until the last departure.

Go to the website
Gate Bar Schengen

Open daily before departure

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Smoking area

Toilets

Legenda

  • Gate - Gate
  • Elevator - Elevator
  • SOS panel for the passengers with reduced mobility - SOS panel for the passengers with reduced mobility
  • Restaurant - Restaurant
  • Baby care room - Baby care room
  • Shop - Shop
  • Conference room - Conference room
  • Smoking area - Smoking area
  • Kids play - Kids play
  • Executive Lounge - Executive Lounge
  • Toilets - Toilets
Pub & Restaurant Legendario

Restauracja chwilowo nieczynna

Go to the website
Toalety

Legenda

  • Stairs - Stairs
  • Elevator - Elevator
  • Observation deck - Observation deck
  • Toilets - Toilets
  • Restaurant - Restaurant

Luggage storage - Wroclaw Airport

Our Luggage Storage takes care of your baggage so you can look around at Wrocław Airport or vicinity without any additional load. If required, you can temporarily leave items  at Wrocław Airport Ticket desk, located in free access area of the terminal (opposite the check-in area).

The cost is PLN 30 per item.

Opening hours: 7 am – 19 pm

Note! We don’t store any groceries.